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| Prio | Original string | Translation | — |
|---|---|---|---|
| ↑ | Enhance your WordPress site with our helpdesk and support ticket system. Manage customer support, tickets, and email tickets efficiently. | You have to log in to add a translation. | Details |
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Enhance your WordPress site with our helpdesk and support ticket system. Manage customer support, tickets, and email tickets efficiently.
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| ↑ | SupportCandy - Helpdesk & Customer Support Ticket System | You have to log in to add a translation. | Details |
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SupportCandy - Helpdesk & Customer Support Ticket System
CommentPlugin name. You have to log in to edit this translation. |
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| Key capabilities include:↵ * Ticket Summary - Instantly generate a concise summary of long or complex tickets, helping agents quickly understand the issue without reading the entire conversation.↵ * Polish Agent Replies - Draft quickly and let the Polish (AI) button refine your grammar, tone, and clarity. The AI automatically analyzes the entire ticket thread for context, ensuring every response is pinpoint accurate. You can continue to provide follow-up prompts to tweak the suggestion until you’re satisfied, then simply click <strong>Replace</strong> or <strong>Append</strong> to the editor.↵ * Custom AI Prompts - Administrators can define custom prompt instructions from the settings panel. The AI will follow these instructions while polishing replies, allowing you to align responses with your brand voice and support guidelines. | You have to log in to add a translation. | Details | |
Original untranslated
Key capabilities include:↵
* Ticket Summary - Instantly generate a concise summary of long or complex tickets, helping agents quickly understand the issue without reading the entire conversation.↵
* Polish Agent Replies - Draft quickly and let the Polish (AI) button refine your grammar, tone, and clarity. The AI automatically analyzes the entire ticket thread for context, ensuring every response is pinpoint accurate. You can continue to provide follow-up prompts to tweak the suggestion until you’re satisfied, then simply click <strong>Replace</strong> or <strong>Append</strong> to the editor.↵
* Custom AI Prompts - Administrators can define custom prompt instructions from the settings panel. The AI will follow these instructions while polishing replies, allowing you to align responses with your brand voice and support guidelines.
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| Enhance your support workflow with our powerful AI Assistant feature, designed to improve agent efficiency and response quality. | You have to log in to add a translation. | Details | |
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Enhance your support workflow with our powerful AI Assistant feature, designed to improve agent efficiency and response quality.
CommentFound in description paragraph. You have to log in to edit this translation. |
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| <a href="proxy.php?url=https%3A%2F%2Fwordpress.org%2Fplugins%2Fpsm-request-a-quote%2F">PSM Request a Quote for WooCommerce</a> - Allow customers to request a quote for WooCommerce products with ease. | You have to log in to add a translation. | Details | |
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<a href="proxy.php?url=https%3A%2F%2Fwordpress.org%2Fplugins%2Fpsm-request-a-quote%2F">PSM Request a Quote for WooCommerce</a> - Allow customers to request a quote for WooCommerce products with ease.
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| AI Assistant (Pro) : | You have to log in to add a translation. | Details | |
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AI Assistant (Pro) :
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| <a href="proxy.php?url=https%3A%2F%2Fpsmplugins.com%2Fmulti-currency-for-woocommerce%2F">PSM Multi Currency Switcher & Currency Converter for WooCommerce</a> - Offer your customers a seamless multi-currency shopping experience. This plugin automatically updates exchange rates, detects your customer's currency by their location, and provides robust switching options so you can sell around the world with ease. | You have to log in to add a translation. | Details | |
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<a href="proxy.php?url=https%3A%2F%2Fpsmplugins.com%2Fmulti-currency-for-woocommerce%2F">PSM Multi Currency Switcher & Currency Converter for WooCommerce</a> - Offer your customers a seamless multi-currency shopping experience. This plugin automatically updates exchange rates, detects your customer's currency by their location, and provides robust switching options so you can sell around the world with ease.
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| Our Other Plugins | You have to log in to add a translation. | Details | |
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| <a href="proxy.php?url=https%3A%2F%2Fsupportcandy.net%2Fdownloads%2Fproductivity-suite%2F">Productivity Suite</a> - Enhance your support team’s efficiency with the SupportCandy Productivity Suite, a powerful add-on designed to streamline ticket management and boost productivity. | You have to log in to add a translation. | Details | |
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<a href="proxy.php?url=https%3A%2F%2Fsupportcandy.net%2Fdownloads%2Fproductivity-suite%2F">Productivity Suite</a> - Enhance your support team’s efficiency with the SupportCandy Productivity Suite, a powerful add-on designed to streamline ticket management and boost productivity.
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| SupportCandy Helpdesk allows unlimited file attachments to tickets and replies, with customizable file type permissions. The Private Credentials add-on further enables users to provide sensitive information within a ticket, ensuring secure and encrypted storage. | You have to log in to add a translation. | Details | |
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SupportCandy Helpdesk allows unlimited file attachments to tickets and replies, with customizable file type permissions. The Private Credentials add-on further enables users to provide sensitive information within a ticket, ensuring secure and encrypted storage.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes, the Reports add-on provides a graphical overview of your tickets and useful statistics. Generate reports for default and custom fields, offering valuable insights into your support desk's performance. | You have to log in to add a translation. | Details | |
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Yes, the Reports add-on provides a graphical overview of your tickets and useful statistics. Generate reports for default and custom fields, offering valuable insights into your support desk's performance.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes, the Automatic Close Tickets premium add-on allows you to set a timeframe for ticket closure after a period of inactivity. It also sends warning/reminder emails before closing the ticket. | You have to log in to add a translation. | Details | |
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Yes, the Automatic Close Tickets premium add-on allows you to set a timeframe for ticket closure after a period of inactivity. It also sends warning/reminder emails before closing the ticket.
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| The plugin is fully GDPR compatible, featuring data retention and deletion options. | You have to log in to add a translation. | Details | |
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The plugin is fully GDPR compatible, featuring data retention and deletion options.
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| Premium add-ons include Email Piping, WooCommerce Integration, Workflows, SLA management, Canned Reply, Satisfaction Survey, and more. These additions streamline processes, automate tasks, and boost overall productivity. | You have to log in to add a translation. | Details | |
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Premium add-ons include Email Piping, WooCommerce Integration, Workflows, SLA management, Canned Reply, Satisfaction Survey, and more. These additions streamline processes, automate tasks, and boost overall productivity.
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| Yes, the free version offers unlimited tickets, support agents, customers, and various essential features like custom filters, advanced search, private notes, and GDPR compatibility, making it a comprehensive solution for online businesses. | You have to log in to add a translation. | Details | |
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Yes, the free version offers unlimited tickets, support agents, customers, and various essential features like custom filters, advanced search, private notes, and GDPR compatibility, making it a comprehensive solution for online businesses.
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