La Empresa Agéntica está aquí, y Customer Success nunca volverá a ser igual. Estamos reuniendo a profesionales de Customer Success en Ciudad de México para una velada de conversaciones reales sobre lo que Agentforce significa para nuestro trabajo, nuestro crecimiento y la industria del futuro. ⚡ Te esperamos el 10 de junio a las 5:00 p.m. CST para conversaciones que importan, conexiones que perduran y un vistazo a lo que se viene. Ya sea que estés desarrollando habilidades en IA, explorando tu próximo paso o simplemente quieras inspirarte, nos encantaría verte allí. Registra tu interés hoy: https://lnkd.in/eQNYP9_Y
About us
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
- Website
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http://www.salesforce.com
External link for Salesforce
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Francisco, California
- Type
- Public Company
- Specialties
- Enterprise Cloud Computing and Customer Relationship Management
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Employees at Salesforce
Updates
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What does it mean to become an Agentblazer Legend? ⚡ For one regional sales director at Salesforce France, it meant unlocking a whole new level of career growth and expertise. Nicolas opens up about how the journey changed his career, how it's enhancing sellers in the agentic era, and why it was worth every step. 🙌 Learn more:
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Collecting cash isn’t one-size-fits-all. Collections with Agentforce scores customer invoices by risk, prioritizes follow-ups, and recommends tailored account plans—from outreach cadence to escalation timing. Automate collections. Protect trust. Avoid churn. GA Summer '26. Learn more: https://sforce.co/4a2rxdZ
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Marketing just got agentic. Stream Connections live on Salesforce+ for free to learn how AI agents help build always-on customer experiences — and prove ROI. Keynotes. Deep dives. Virtual hands-on trainings. No badge required. Register: https://sforce.co/4nU76FZ
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How does Indeed help employers hire faster? With Data Cloud and Agentforce, AI agents streamline account setup, resolve billing questions, and speed up job postings — so teams can focus on connecting the right people to the right roles. 🎯
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One-of-a-kind players deserve one-of-a-kind cards. 💫 With Tottenham Hotspur Football Club star players Ben Davies, Guglielmo Vicario, and João Palhinha, we created one-of-one trading cards featuring stats, highlights, and player insights powered by Agentforce. Agentic AI is helping fans connect with the club through deeper data, richer stories, and unforgettable moments. Watch the full video here: https://lnkd.in/etHxPDE7
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Salesforce reposted this
A Salesforce survey of more than 1,500 desk workers spanning four continents found that American workers are 43% more likely than the average global worker to be skeptical of AI. For enterprise leaders, understanding what's driving this wariness is a blueprint for accelerating adoption and building the kind of trust that turns AI pilots into enterprise-wide transformation. The Salesforce survey asked respondents whether they thought of themselves as an AI skeptic or an AI advocate. 🔹53% of people in the U.S., U.K., and France said they were skeptics 🔹Just 26% in Mexico said they were skeptics (Why more optimism in developing countries like Mexico? A different study that found that 90% of people in emerging economies expect to benefit from AI applications. For them, it’s a tool for upward mobility rather than a driver for job displacement.) While job loss is a concern for workers in developed countries, the data shows that American skepticism isn't just about employment. It may be about the AI experience leaders are providing their staff. American workers say their AI pilots don't work out because the tools they're working with deliver untrustworthy, generic outputs — a sign that the underlying data infrastructure of their tools hasn't delivered a good experience. The Salesforce study also asked respondents whether they have ever experienced unsuccessful AI pilots. The data points to a meaningful difference in mindset: Workers in the highest-adoption markets were more likely to report working through unsuccessful AI pilots before reaching consistent usage. Iteration — not perfection — appears to be the path to graduation. Leaders who drive AI adoption don't just deploy tools — they build the conditions for experimentation to thrive. “When we get AI fluency right, AI moves from a technology innovation into a workforce advantage. It’s the difference between deploying tools and actually changing how work gets done,” said Nathalie Scardino, President and Chief People Officer at Salesforce. https://lnkd.in/dTdVwjun
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Meet your 🆕 Scheduling Console. This is a faster, more flexible way to schedule and dispatch service appointments — with live updates, drag-and-drop scheduling, route visualization, and Agentforce recommendations for qualified techs. GA in Summer ’26. Explore: https://sforce.co/3RyUg3R
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Salesforce reposted this
🚨 Big News! We're going LIVE to talk all things Agentforce Coworker. The way you work in Salesforce just changed. Meet your new AI teammate — already inside your org, ready to find answers, catch you up, and take action. 🚀 We're going live with the product builders and a real customer to show you exactly how it works — and we're taking your questions live! 💬 Here's what we're covering: ✅ Live demo — See what AI inside Salesforce actually looks like in action ✅ Real customer story — Hear firsthand what happened the moment it was turned on ✅ Technical truth — How it works, what it costs, and what IT actually needs to do ✅ Live Q&A — Bring your burning questions. We're answering them in real time. If you use Salesforce, you don't want to miss this. 📅 RSVP below.👇
Your AI Teammate is Already Here: Meet Agentforce Coworker
www.linkedin.com
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Delivering accurate, low-latency voice-to-form AI in real-world field conditions takes serious engineering, and our team nailed it. By combining robust acoustic modeling, adaptive noise suppression, and smart client-side buffering, they created a solution that remains accurate even when connectivity is unpredictable. Check out the blog to see how it all came together: https://sforce.co/4dyeEe5
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