💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

What’s probably happening:

When the only saved payment method is removed, GitHub sometimes temporarily disables the “Add payment method” option due to a billing state mismatch.
This can also happen if the subscription is in a failed/expired renewal state (like Copilot Pro), where billing management is restricted until support resolves it.
Since you already have an open ticket, it means only GitHub Support can fix/reset the billing state from their side.

What you should do:

Wait for support to update ticket #4373817 (this usually requires backend fix).
In the meantime, check:
https://github.com/settings/billing
https://github.com/settings/copilot
Try a different browser or incognito (just in case it’s UI caching issue).

Key point:
You didn’t lose access permanently — the “Add payment method” button disappearing is a known side-effect of a stuck billing state, and only GitHub Support can restore it.