Repeated $39 charge attempts for GitHub Copilot subscription #188183
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Select Topic AreaQuestion BodyHello, I have an active GitHub Copilot subscription. As far as I know, the individual Copilot plan is priced at $10 per month. |
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Replies: 9 comments 3 replies
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I'm having the same problem. I opened a ticket. I paid two invoices of $24 and $23, and they still charged me $10 (it doesn't make sense), and they canceled my subscription. |
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How did you do it? |
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THEY JUST CHARGED ME WITH A $75 FEE, ON TOP OF THE $10 MONTHLY PAYMENT... THIS IS INSANE |
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Hello GitHub Support, I noticed that I was charged for two subscriptions on March 19, 2026: GitHub Developer Plan - Annual: $48.00 USD I would like to confirm whether these charges are correct and whether I am eligible for a refund for the GitHub Copilot Pro annual subscription. I intended to use the GitHub Developer Plan, but I may have subscribed to GitHub Copilot Pro by mistake. Please review my account and let me know the available options. Thank you. Best regards, |
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The support has not been replied to yet. Has anyone successfully refunded the money? |
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Refund for accidental GitHub Pro purchase Hello, |
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Same here. I also accidentally purchased GitHub Pro while I was actually trying to purchase/use GitHub Copilot Pro. I think the difference between GitHub Pro and GitHub Copilot Pro was not made clear enough during the subscription flow. The two product names are very similar, and there was no obvious warning or reminder to clearly distinguish them before payment. I did not intend to subscribe to GitHub Pro. I only wanted GitHub Copilot Pro. |
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I would like to clarify that these are two separate billing issues.
1. GitHub Copilot Pro
My Copilot Pro was originally in a free trial period until May 9, 2026. However, there was an unexpected charge/attempted charge before the trial end date, and I want to know why.
2. GitHub Pro / GitHub Developer Plan
This was a separate accidental subscription. I did not intend to purchase GitHub Pro, and I was charged 3.47 USD for it.
So there are two different issues:
- a Copilot Pro charge/question during the trial period
- a separate accidental GitHub Pro charge
I have already opened a GitHub Support ticket for this matter: #4277222.
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Hello,
Thank you very much for taking the time to review and handle my case. I really appreciate your help.
This is my first time using these GitHub paid products, and I did not fully understand the difference between GitHub Copilot Pro and GitHub Pro when I made the changes.
I would also like to sincerely ask for your understanding. I need this money to continue my development work, and this charge is a real financial burden for me.
I would be very grateful if you could kindly help review my situation and consider a refund.
Thank you again for your time and support.
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I'm having the same problem. I opened a ticket. I paid two invoices of $24 and $23, and they still charged me $10 (it doesn't make sense), and they canceled my subscription.