AIA+ Singapore

Name: AIA+ Singapore
Rating: 4.6 (21572 reviews)
Author: AIA Singapore Private Limited

Your Financial & Health Hub

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

22k Ratings
Age Rating

4+
Years
Category

Finance
Developer

AIA Singapore Private Limited
Language

EN
English
Size

149.6
MB

iPhone

Your health, your insurance, your rewards – all in one place Meet AIA+, your personal Financial and Health Hub that makes managing your insurance and wellbeing easier than ever. AIA+ brings your personal and corporate insurance together. Whether you’re submitting a medical claim, checking your coverage, or staying on top of your wellness goals, everything you need is now at your fingertips. Manage your insurance with ease: - Get a consolidated view of your personal and corporate insurance coverage - View and download your policy documents - Update your personal details - Track premium due dates and make secure payments Access to essential health services: - Submit and track claims, including dental, medical, and TCM claims - Receive teleconsultations from the comfort of home with WhiteCoat - Find your nearest panel doctors - Make appointments with your preferred specialists - Access health screening e-vouchers (for eligible customers) - Get medical bills pre-approved before procedures or hospital admissions - Track your wellness journey with AIA Vitality and earn rewards for making healthier choices Enjoy exclusive deals and rewards: - Enjoy exclusive lifestyle perks and discounts - Earn and redeem Delight points for vouchers with our partner merchants.

Ratings & Reviews

4.6

out of 5

22k Ratings

The AIA Vitality app
27/09/2025

Cutesy cute cute
This app is great when working fine but tends to be erratic quite often. 1. Update can take as long as 72 hours (1 Days) instead of 24 hours as stated. 2. Sometimes system is hung with a system maintenance notice. I had to call for the staff to tell me I need to reinstall to get the app working. 3. The redemption choices have remained stagnant for years with no new additions to variety. 4. I have steps successfully recorded on IWatch but not synced in Vitality for a few days. These were lost when the syncing was restored. Overall, there is quite a lot you can do better. System seems outdated and needs catching up with new technologies in the market to enhance the app. Can look into Telco bills Fairprice & Sheng Siong instead of just CS. 7 Eleven which is owned by CS. Toastbox instead of Ya Kun Coffee Beans not just Starbucks Conversions of coins to $ for QR codes redemptions

Developer Response
Thank you for taking the time to leave us a review. We will take your feedback into consideration and please be assured that we are continually working to enhance the service we provide to serve you better. If the syncing issue is persists, please contact us at support@aiavitality.com.sg and include 'App Store Review with your name’ on the email title, so that we can identify your email to this review. Alternatively, you may call us at +65 6248 8000 or WhatsApp us at 65 8798 2268 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays. Thank you.
The AIA Vitality app
27/09/2025

Cutesy cute cute

This app is great when working fine but tends to be erratic quite often. 1. Update can take as long as 72 hours (1 Days) instead of 24 hours as stated. 2. Sometimes system is hung with a system maintenance notice. I had to call for the staff to tell me I need to reinstall to get the app working. 3. The redemption choices have remained stagnant for years with no new additions to variety. 4. I have steps successfully recorded on IWatch but not synced in Vitality for a few days. These were lost when the syncing was restored. Overall, there is quite a lot you can do better. System seems outdated and needs catching up with new technologies in the market to enhance the app. Can look into Telco bills Fairprice & Sheng Siong instead of just CS. 7 Eleven which is owned by CS. Toastbox instead of Ya Kun Coffee Beans not just Starbucks Conversions of coins to $ for QR codes redemptions
Developer Response 02/05/2024
Thank you for taking the time to leave us a review. We will take your feedback into consideration and please be assured that we are continually working to enhance the service we provide to serve you better. If the syncing issue is persists, please contact us at support@aiavitality.com.sg and include 'App Store Review with your name’ on the email title, so that we can identify your email to this review. Alternatively, you may call us at +65 6248 8000 or WhatsApp us at 65 8798 2268 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays. Thank you.
Far worse than before
25/10/2020

Nero osyris
I have had AIA Vitality back in 2017. The rewards back then were very straightforward. Exercise, earn points, get vouchers. It was easy. I was inactive for a while but recently decided to get healthy again and was shocked how much Vitality changed for the worse. After working hard for a week, I get to earn one measly spin on the stupid lucky draw which gives me 40 points most of the time.Whereas it was very clear what I was working towards, now it’s just a matter of luck i.e you are subjected to the algorithm that they programmed in the form of a lucky spin which is of course always programmed to disadvantage you. Meaning this could well be a money making venture to them. It is now much harder to earn more than the monthly subscription you are paying them. These ‘enhancements’ definitely have not gone through user feedbacks because I cannot imagine customers wanting such a convoluted arrangement. I would think these came about when AIA sat together and think about how else to squeeze more money out of consumers. You can download and try for yourself. But the best days of AIA Vitality are over.
Far worse than before
25/10/2020

Nero osyris

I have had AIA Vitality back in 2017. The rewards back then were very straightforward. Exercise, earn points, get vouchers. It was easy. I was inactive for a while but recently decided to get healthy again and was shocked how much Vitality changed for the worse. After working hard for a week, I get to earn one measly spin on the stupid lucky draw which gives me 40 points most of the time.Whereas it was very clear what I was working towards, now it’s just a matter of luck i.e you are subjected to the algorithm that they programmed in the form of a lucky spin which is of course always programmed to disadvantage you. Meaning this could well be a money making venture to them. It is now much harder to earn more than the monthly subscription you are paying them. These ‘enhancements’ definitely have not gone through user feedbacks because I cannot imagine customers wanting such a convoluted arrangement. I would think these came about when AIA sat together and think about how else to squeeze more money out of consumers. You can download and try for yourself. But the best days of AIA Vitality are over.
Non user friendly app
10/09/2019

ASSXELA
I agree with other reviewers about the app now need to constantly ‘log in’. They is no ‘remember me’ or ‘stay logged in’ feature. Imagine if you need to access your vitality rewards quickly in a cashier queue, this is just too frustrating. The developing team obviously are not user of the app themselves. Regarding changing of user ID - one has to dig deep into the menu under My Account > My Profile (under insurance section)>Settings (click on ‘expand all’) before one can find it. Also the number 2FA authentication is just too much! The whole flow of using the app is just downright awful and the developing team should be ashamed of themselves for giving us user this kind of experience. Having to pay monthly $5 for signing up for AIA vitality makes me feel even worst.
Non user friendly app
10/09/2019

ASSXELA

I agree with other reviewers about the app now need to constantly ‘log in’. They is no ‘remember me’ or ‘stay logged in’ feature. Imagine if you need to access your vitality rewards quickly in a cashier queue, this is just too frustrating. The developing team obviously are not user of the app themselves. Regarding changing of user ID - one has to dig deep into the menu under My Account > My Profile (under insurance section)>Settings (click on ‘expand all’) before one can find it. Also the number 2FA authentication is just too much! The whole flow of using the app is just downright awful and the developing team should be ashamed of themselves for giving us user this kind of experience. Having to pay monthly $5 for signing up for AIA vitality makes me feel even worst.
Vitality shortchanges customer
18 Mar

Babyraisins
This is my review of this company in general. I signed up with fitness first in may 2024 and also signed up the vitality plan. Both plans were paid on an annual basis. However, because I just moved house and fitness first is no longer convenient for me, I decided to cancel the gym membership and subsequently the vitality plan as well. 2 days ago, they terminated the vitality plan together with my 610 coins. I thought I would still be able to use till the end of April. They cheated me of 1 month vitality membership and 610 coins worth about $30. If I had chosen to delay informing them, they might even go ahead and charge me the yearly subscription and then terminate the plan with no refunds! I’m writing to warn others about this.

Developer Response
We will take your feedback into consideration and please be assured that we are continually working to enhance the service we provide to serve you better.If you need further clarification, please contact us at support@aiavitality.com.sg and include 'App Store Review with your name’ on the email title, so that we can identify your email to this review. Alternatively, you may call us at +65 6248 8000 or WhatsApp us at 65 8798 2268 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays. Thank you.
Vitality shortchanges customer
18 Mar

Babyraisins

This is my review of this company in general. I signed up with fitness first in may 2024 and also signed up the vitality plan. Both plans were paid on an annual basis. However, because I just moved house and fitness first is no longer convenient for me, I decided to cancel the gym membership and subsequently the vitality plan as well. 2 days ago, they terminated the vitality plan together with my 610 coins. I thought I would still be able to use till the end of April. They cheated me of 1 month vitality membership and 610 coins worth about $30. If I had chosen to delay informing them, they might even go ahead and charge me the yearly subscription and then terminate the plan with no refunds! I’m writing to warn others about this.
Developer Response 23 Mar
We will take your feedback into consideration and please be assured that we are continually working to enhance the service we provide to serve you better.If you need further clarification, please contact us at support@aiavitality.com.sg and include 'App Store Review with your name’ on the email title, so that we can identify your email to this review. Alternatively, you may call us at +65 6248 8000 or WhatsApp us at 65 8798 2268 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays. Thank you.

We’ve listened to your feedback and resolved several bugs to enhance your experience. Your input drives our improvements, so feel free to drop us a review, we’re all ears.

Version 2.2.7 8 May

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: AIA SINGAPORE PRIVATE LIMITED
Size: 149.6 MB
Category: Finance
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

Mac
Requires macOS 13.0.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More